WARRANTY POLICY
Please follow the care and use instructions to experience the best Dans la Peau products.
From handbags and purses to journals and wallets, we want you to enjoy your leather goods for a lifetime. From the moment they are crafted, until they arrive in your arms, they need to be cared for properly.
- Warranty period: 01 years from purchasing date
- Warranty scope:
- Hardware: Oxydized/ broken hardware during warrenty period...
- Others: worn lining, oil edge..
- Repairing period: 07 -10 working days ( holidays/ Saturdays & Sundays are excluded)
- No extra fee
- Warranty policy is not applied under circumstances:
- External force: heavy load, strong friction, cut/ stretch/ pulling
- Weather & environment impact: due to long exposure under sunlight, burning heat, being soaked, high humidity or even salty sweat of the user which damages the leather.
- The leather color might slightly change during the usage due to exposure with environment and human skin which is called patina.